Frequently Asked Questions
Answers to the most common questions about JEī accessories and orders.
Are the accessories handmade?
Yes. Every piece is handcrafted bead by bead in small batches.
Will sold out pieces restock?
Some colours may return, but most drops are limited.
How long does shipping take?
Orders are usually processed within 2–5 business days.
Do you ship internationally?
Yes, international shipping is available.
What currency are prices displayed in?
All prices on the JEĪ website are displayed in GBP (£).
Currency conversion may vary depending on your payment provider or bank.
Can I return my order?
Please refer to our Returns & Refunds page for full details.
How can I contact you?
You can reach us at:
hello@jeistore.co
Still have questions?
If you didn't find the answer you were looking for, don't worry! Contact our customer support team. We're here to help!